It wasn’t all that busy when we arrived, After being seated we were offered beverages and served, but the waitress seem to forget about coming back to take our order so we were ignored for quite a while until the hostess came to check on us and learning that no one had bothered to take our orders yet she was very apologetic and quickly took our orders including mock tails which also seem to take a while to arrive, again she noticed our mock tails seem to take longer than expected so she apologized to us again and kindly got them to us on the house. Sorry didn’t get your name but thank you for being attentive to us. It’s a shame the other staff didn’t show the same interest. The food was lovely couldn’t fault the food. But the rest of the floor staff could be better especially when it’s not all that busy.
***Edited/updated to include buffet breakfast review:
3.5 stars overall as breakfast buffet was nowhere near as nice as dinner. Breakfast spread was just okay, nowhere near as complete or fresh tasting as one would expect. Cooked food goes cold within seconds thanks to frigid air conditioning levels.
Stayed the night at Frasers and decided to dine in at Heirloom. Went with no/low expectations and was pleasantly surprised. Steak and barramundi mains were good. Starter of arancini balls was the winner of the night. Dessert was the only true disappointment with the crime brûlée barely set and the top not hard enough for the classic “crack”. Unlikely to pick this is as my fave hotel restaurant
![Zomato]( "Recensione")
only rating it a 4 because went with a groupon for 4 people (2 selected starters to share, mains and drink each, and dessert platter). if paying full price this would definitely be a 3.5.
the bread & dip and bread with chorizo & olives were nice. chorizo was really tasty and breads were warm and crisp on the outside.
for mains we had the steak (medium rare), the pork belly, and gnocchi, and the barramundi. person who had the barramundi loved it - said it was fresh and tasty. steak eater felt the steak was tough and over cooked but the accompaniments were nice. i had the gnocchi which i thought was great because it came with tons of ingredients, but unfortunately the gnocchi itself was very mushy and there wasn’t much sauce at all. pork belly was shared by 2 people who both said it was nice.
dessert platter was average - stuff you’d find at a buffet.
service was good, especially from the front of house (the only male staff that night in the restaurant), but food came soooo slowly. lucky we weren’t in a rush!
probably won’t be back, especially without a voucher of some sort, but we had a nice evening here.
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